FREQUENTLY ASKED QUESTIONS

1. Is there a minimum order?
No minimum order! We will print any quantity from 1 strike-off to 1,000 yards, or more.
Don't hesitate to ask for production printing. We can comfortably manage production
schedules of 600 yds per week.

2. How long will it take?
We ship strike-offs (26" X 26" printed fabric samples) within one week of order.
Printed yardage is shipped within three weeks of strike-off approval. Express service is
available by request.

3. How do we communicate color choices?
We welcome requests to color match sources such as Pantone® guides, paint chips, trims, paper proofs, and other fabric swatches. Just send them to us! You can also purchase
Adaptive Standard Palettes showing 112 color blocks, or LAB catalogs showing over
3000 color blocks. The blankets give the most accurate representation of color,
as they are printed on the ground(s) of your choice.

4. Can you reproduce a fabric from another company?
In most cases, no. Even if the fabric has been discontinued by the manufacturer, the design is most likely still protected by copyright. Ask yourself what attracted you to that fabric in the first place. Creating a similar colorway of one of our stock patterns may suit your needs.

5. How do I submit my own designs?
Digital designs can be sent on a CD or uploaded to our FTP site (ftp.adaptivetextiles.com). Designs should be saved in TIF format, 300 dpi minimum at full size. Flat images should be in indexed color mode. Tonal images should be in RGB mode (sRGB profile). Please send a single repeat only. Original designs submitted on paper may require additional set-up fees.

6. Can you help me create a custom design?
Yes. The easiest way to create a custom design is to provide a single motif (clip-art, family crest, logo, child's drawing) to be incorporated into one of our standard layouts. The motif can be submitted digitally or on paper. If your inspired design is more involved, we can refer you to a team of artists and graphic designers to bring your vision to life.

7. What about private collections?
Our print-on-demand service allows artists and print stylists to build private collections
without the hassle and expense of maintaining inventory of each design and color-way.
By providing your own labeling and packaging materials, Adaptive Textiles can print yardage
and ship directly to your customer.

8. Are the printed fabrics washable?
The DuPontTM ArtistriTM pigment ink chemistry is similar to the pigment chemistry used in traditional rotary screen printing. The dimensional stability and hand of the cloth, which is a function of the fiber content and weave, are affected by repeated washing. Some grounds perform better than others. Please inquire.

9. Are your fabrics recommended for upholstery?
Our linen and linen blend grounds are the best suited for slipcovers and light upholstery. However, because of the nature of ink-jet printing, our fabrics are not recommended for heavy-use upholstery. The pigment ink does not penetrate as deeply as the wetter process of screen printing. With heavy abrasion, one can wear through the surface design to the fibers below. Post treatments can be applied to increase the durability of the printed fabric. Please inquire.

10. Are your fabrics FR rated?
Some of our grounds are inherently flame-retardant. Others may be coated after printing.
We are happy to ship rolled goods to a finishing plant for coating application.

11. Do you manufacture the finished products?
In most cases, yes. Adaptive Textiles offers an on-site workroom to assist in product development and ongoing production needs.